Avaya Ip Office Forward Hunt Group Calls To Mobile
Avaya IP Office is a versatile communication system that offers multiple features to enhance business communication. One of the most useful features of Avaya IP Office is the ability to forward hunt group calls to mobile devices. Forwarding hunt group calls to mobile devices ensures that employees never miss an important call, even if they are not in the office.
What is a Hunt Group?
A hunt group is a feature of a telephone system that allows multiple extensions to be grouped together under a single number. When a call comes in to the hunt group number, it is distributed to the group members in a predetermined order. The idea behind hunt groups is to improve the chances of an incoming call being answered by routing the call to multiple phones at once.
Why Forward Hunt Group Calls to Mobile?
Forwarding hunt group calls to mobile devices is essential for businesses that have employees who work remotely or are frequently out of the office. With this feature, employees can receive hunt group calls on their mobile devices, ensuring that they never miss an important call. This feature also allows businesses to provide better customer service by ensuring that calls are answered promptly.
How to Forward Hunt Group Calls to Mobile?
Setting up hunt group call forwarding to mobile devices on Avaya IP Office is a straightforward process. First, log in to the Avaya IP Office Manager and navigate to the hunt group settings. Next, select the "Forwarding" tab and enter the mobile phone number you want to forward calls to. Finally, select the "Enable Forwarding" option, and your hunt group calls will be forwarded to your mobile device.
Benefits of Forwarding Hunt Group Calls to Mobile
Forwarding hunt group calls to mobile devices offers several benefits for businesses. The most significant benefit is that it ensures that employees never miss an important call, regardless of their location. This feature also allows businesses to provide better customer service by answering calls promptly. Additionally, forwarding hunt group calls to mobile devices can improve employee productivity by enabling them to work remotely while still being accessible to clients and colleagues.
Conclusion
Avaya IP Office is an excellent communication system that offers a range of features to enhance business communication. Forwarding hunt group calls to mobile devices is one of the most useful features of this system, enabling businesses to provide better customer service and improve employee productivity. By following the simple steps outlined above, businesses can easily set up hunt group call forwarding to mobile devices on Avaya IP Office.